FAQ

Getting started at Luck of Spins Casino is simple and swift. Click the 'Register' button located at the top-right corner of our homepage and fill out the short registration form with your basic details, including your email address, preferred username, and a secure password. After submitting your information, you'll receive a confirmation email to verify your account. Once verified, you're instantly ready to deposit funds, claim your welcome bonus, and enjoy our extensive collection of exciting casino games.

Luck of Spins Casino has designed an impressive welcome offer to boost your gaming experience from the start. New players can benefit from a generous 300% bonus up to £/$/€1200 on their first deposit. To claim this bonus, simply register an account, make your initial deposit of at least £/$/€25, and the bonus will be credited directly to your account. Remember, this welcome bonus carries a wagering requirement of 45x, which must be fulfilled before withdrawing any bonus-related winnings.

Currently, Luck of Spins Casino primarily offers deposit-based bonuses and promotions. However, we periodically introduce exclusive no deposit bonus codes to reward our loyal players and newcomers alike. To stay informed about these exciting offers, regularly check our promotions page, subscribe to our newsletters, or reach out to our customer support team via live chat for the latest updates and available bonus codes.

Luck of Spins Casino provides a variety of secure and convenient payment options to suit every player's preferences. We accept traditional methods like Bank Transfer and Sofort, alongside popular cryptocurrencies including Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), and Litecoin (LTC). Additionally, we offer quick and easy payment solutions such as Neosurf. Each transaction method offers swift processing times and robust security measures to guarantee your funds remain safe and transactions hassle-free.

At Luck of Spins Casino, we prioritize prompt payment processing. Withdrawal requests are typically processed within 24–48 hours after verification of your account details. The actual time it takes for funds to reach your account can depend on your chosen withdrawal method. Cryptocurrency withdrawals are usually the quickest, often appearing within a few hours, while Bank Transfers and other traditional methods may require 3–5 business days. Rest assured, our team works diligently to ensure you receive your winnings without unnecessary delays.

Absolutely! Luck of Spins Casino holds a reputable gaming license and adheres strictly to industry standards for security, fairness, and responsible gaming practices. We utilize advanced SSL encryption technology to protect your personal and financial information at all times. Moreover, the games on our platform come from trusted software providers like NetEnt, Microgaming, Pragmatic Play, and Play'n GO, ensuring fairness and transparency through regular independent auditing and testing.

Yes, Luck of Spins Casino offers an immersive live dealer casino section where you can enjoy classic table games like Blackjack, Roulette, Baccarat, and Poker with professional live dealers. Powered by leading software providers, our live dealer games offer authentic casino environments streamed in HD quality, allowing you to interact with dealers and fellow players in real time, delivering an engaging and realistic casino experience from the comfort of your home.

Definitely! Luck of Spins Casino allows players to enjoy most online casino games in demo mode, completely free of charge. Playing games for free is an excellent way to familiarize yourself with the gameplay, rules, and features without risking real money. Once you're comfortable and ready to play for real cash, simply deposit funds into your account and enjoy the excitement of playing for potential wins.

If you forget your password, Luck of Spins Casino makes it easy to regain access to your account. Simply click 'Forgot Password?' on the login screen, provide your registered email address, and we'll send you step-by-step instructions to reset your password securely. If you encounter any difficulties during this process, our helpful customer support team is always available to assist you promptly via live chat or email.

Absolutely! Luck of Spins Casino is fully optimized for mobile devices, providing a seamless and enjoyable gaming experience on smartphones and tablets. Our responsive design ensures smooth navigation, fast loading times, and full access to our extensive library of games, promotions, and cashier facilities, no matter where you are. Enjoy your favorite slots, table games, and live dealer sessions anytime, anywhere.

Luck of Spins Casino offers dedicated customer support through multiple channels to ensure your queries are answered promptly. Reach us instantly through our convenient live chat feature, available directly on the website 24/7, or send your questions via email to support@luckofspins.co. Our professional and friendly customer service representatives are ready and eager to assist you with any issues or questions you may have.

Security is paramount at Luck of Spins Casino. We employ state-of-the-art Secure Socket Layer (SSL) encryption technology to securely transmit and store your sensitive personal and financial details. Our stringent privacy policies guarantee your information remains confidential and protected at all times. You can enjoy peace of mind knowing your data security and privacy are our highest priorities.